1. Client will provide Consultant with research source material for developing content, either via reports, conversations, or a mix of both.
2. Consultant brings prior knowledge and ability to complete objectives but will rely on client to fill in any gaps in knowledge, via a mix of conversations and documents.
3. Client will provide all information in a timely manner, including information requests and response to requests for review.
*Any changes to project scope or non-conformance to the contingencies and assumptions above will require revision to this proposed agreement, including schedule and fees.
8.0 Terms of Payment
§ Payment for services are flexible and will be discussed at onset of project or before.
§ A client’s failure to pay will result in the consultants withholding of access to all deliverables.
§ The Client agrees to pay the amount owed within 15 days of receiving the invoice. Payment after that date will incur a late fee of 5.0% per month on the billed amount.
§ Upon receipt of final payment consultant releases all ownership of intellectual property to the client for use in any commercial, personal, non-profit or editorial projects involving advertising, print media, website publication, or broadcast as chosen by the licensee.
§ Payment for any necessary applications, products, or outsourced labor will be paid for by client. Consultants will not incur upfront out-of-pocket expenses.
§ Fees above do not include travel expenses or other out-of-pocket expenses. Consultants do not expect to incur any of these, but if such services are required and agreed to with Client beforehand, Consultants will bill these at cost.
§ Client should provide any existing research (e.g., any results of market research to-date, notes from prior conversations or industry knowledge) to Consultants to be included during assessment.
9.0 Conditions, Dependencies, and Release of Intellectual Property
§ Client’s failure to pay will result in the consultant withholding and revoking access to all deliverables.
§ Upon receiving final payment consultant releases all ownership of intellectual property to the client for use in any commercial, personal, non-profit or editorial projects involving advertising, print media, website publication, or broadcast as chosen by the licensee.
§ Any changes to scope will require a mutual and written amendment to this proposed agreement.
§ Consultant will provide revisions to deliverables within reason (under 1 hour of work per deliverable). A client’s failure to properly participate and annotate revision requests does not constitute a breach of contract by the consultants.
§ The schedule dates are forecasts and not hard deadlines. If it is necessary, consultant will notify client of the extension, in writing, within 14 days of expected completion date. Extended completion of deliverables does not constitute a breach of contract.
§ The consultants failure to deliver the full scope of products, services, and deliverables as listed and described in section 1.0-4.0 should be considered a breach of contract. If the consultant fails to complete any portion of the work both parties will negotiate the possibility of potential refund opportunities.
§ Any refunds given will be a prorated amount returned based on the amount of hours of work completed at the time that both parties agree to cancel the contract.
§ The only time a full refund will be accepted is if the contract is canceled within 24 hours of the client’s dated signature.
What personal information do we collect, use and disclose?
At First Sight Creative, in the course of conducting its business, collects a range of personal information including, amongst other things, names, email addresses, mailing and residential addresses, business and home phone numbers.
At First Sight Creative only collects personal information that is reasonably necessary for one or more of At First Sight Creative’s functions or activities.
At First Sight Creative only collects sensitive information1 if it is reasonably necessary for At First Sight Creative’s functions or activities or an exception applies under the Privacy Act and the individual to whom the information relates has given their express consent to the collection.
1 Sensitive Information includes information about an individual’s mental health, disability, racial or ethnic origin, criminal convictions, religious affiliation and political affiliation.
How does At First Sight Creative collect the information?
Collection of personal information by At First Sight Creative is only done by lawful and fair means.
At First Sight Creative collects personal information about an individual directly from that individual wherever it is reasonable and practicable to do so. This may be through contact forms, letters, emails, websites, receipts, telephone conversations, consultations and attendance at events.
What does At First Sight Creative use personal information for?
At First Sight Creative will only use or disclose personal information for the Primary Purpose including things such as managing our relationships, performing administrative functions, informing customers and others about our products and services by direct marketing methods, market research, building and maintaining business relationships, implementing our communication model and complying with legal requirements.
At First Sight Creative engages in direct marketing of its products and services from time to time.
At First Sight Creative only uses personal information for direct marketing in circumstances where At First Sight Creative has collected the information directly from the individual and that individual reasonably expects to receive direct marketing material from At First Sight Creative (for example, where an individual has signed up to receive direct marketing material from At First Sight Creative).
At First Sight Creative offers all individuals the opportunity to unsubscribe from receiving direct marketing communications.
Access to and accuracy of personal information
At First Sight Creative takes all reasonable steps to ensure that the personal information it collects, uses and/or discloses is accurate, complete, up to date and relevant.
You have the right to ensure that your personal information which is held by At First Sight Creative is accurate. To make a request to access and/or correct your personal information, please contact At First Sight Creative’s office via the contact form.
While At First Sight Creative will always endeavor to give access to personal information free of charge, At First Sight Creative reserves the right to charge individuals for access to personal information to cover costs associated with:
searching for, locating and retrieving personal information and deciding which information to provide to the individual;
using an intermediary; and
reproducing and sending the information.
At First Sight Creative is entitled to refuse to give access to personal information in certain circumstances. For further information, please contact At First Sight Creative’s office using the contact details provided below.
Security of personal information
At First Sight Creative takes all reasonable steps to ensure that information held by At First Sight Creative is safe and secure, and that it is protected from misuse, loss, unauthorized access, modification and disclosure.
At First Sight Creative stores and secures all personal information via a third party data storage provider. At First Sight Creative will make all reasonable endeavors to ensure the storage provider is compliant with the APP’s.
Destruction and de-identification of personal information
At First Sight Creative will take reasonable steps to de-identify or destroy personal information when it is no longer needed by At First Sight Creative except where the information forms part of a Commonwealth record or At First Sight Creative is required, by law or a court/tribunal order, to retain the information.
Anonymity and pseudonymity
Individuals have the option of dealing anonymously or by pseudonym with At First Sight Creative unless it is impracticable to do so or At First Sight Creative is required, by law or a court or tribunal order, to deal with identified individuals.
If you believe there has been a breach of the APPs or an APP Code, please contact At First Sight Creative’s office using the details provided below.
At First Sight Creative takes privacy complaints very seriously. If you make a complaint, At First Sight Creative will respond within 5 business days to let you know who is responsible for managing your complaint. At First Sight Creative will try to resolve your complaint within 10 business days. When this is not possible, At First Sight Creative will contact you within that time to let you know how long we will take to resolve your complaint.
At First Sight Creative will investigate your complaint and where necessary, consult with third parties about your complaint. At First Sight Creative will make a decision about your complaint and write to you to explain our decision.
Contact At First Sight Creative Designs
All queries and complaints should be directed to At First Sight Creative.
Contact Name: Karen Marten